Who we are

Index Kosova is the first independent Market Research Agency in Kosovo founded in 1999. Today, Index Kosova is the leading and the most technologically advanced full service research agency in Kosovo.

As an affiliate to TNS BBSS, Index Kosovaprovides a unique portfolio of research instruments in a number of areas of expertise.

  • Product & Concept development
  • Brand & Communication
  • Shopper and Retail Surveys
  • Stakeholder Management
  • Social and Political Research
  • Media Research

Our focus is on delivering actionable results to help our clients adopt the right policies, improve image & public perception, increase sales, strengthen the loyalty of their customers, effectively support their brands and increase the return on their investment.

Quality standards

Index Kosova carries out research according to internationally recognized quality standards. Index Kosova complies with ESOMAR International Code of Marketing and Social Research Conduct, to other quality guidelines adopted by ESOMAR, and to the Quality Standard of the Gallup International Association.

All interviewers are trained in-house according to ESOMAR standards.

Quality control includes telephone and door-to-door back checking at least 15% of respondents by regional supervisors, and all completed surveys are subject to quality control for proper administration.

Contacts

Vlora Basha Berisha
Managing Director
d: +381 38 247 977
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Visar Berisha
Research Director
d: +381 38 247 977
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